New Large Frame Sunglasses Women's Brand Designer Square Sun Glasses Summer Outdoor Leisure Women Eyewear UV400 Oculos De Sol
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
My Online Shopping Nightmare: Dishonest Deals & Unbelievable Customer Service 😤
My terrible online shopping experience compels me to share this as a cautionary tale for anyone considering online purchases. I recently faced a situation that was nothing short of unprofessional and thoroughly frustrating. It felt dishonest, as the company didn't honor promos, and it was made impossible to collect the offer when their site was full of glitches. To make matters worse, there was no customer service available 24 hours, no agent readily available. I felt compelled to reach out to customer service hoping for a simple resolution, only to be told their "solution" was to return my perfectly correct style and prescription glasses just to RETURN AND REORDER them to get the buy-one-get-one offer they messed up and admitted to. Why couldn't they just credit back my card? That seemed far too easy for them.
Customer: I'm calling about order #XYZ. I placed it expecting a BOGO deal, but the promo didn't apply, and your site was full of glitches during checkout, making it impossible to add the discount. CS Rep: I sincerely apologize for the trouble you experienced with our website and for the promotional offer not applying correctly. Let me check your order details for you. I see the issue. Customer: So, what are you going to do about it? Your system clearly made a mistake. I just want the discount applied, or a simple credit back to my card. CS Rep: I understand your frustration. For promotional errors, especially with BOGO deals, our standard procedure requires us to process a return for the initial order and then guide you through placing a new order with the correct promotion applied. We would provide a prepaid return label. Customer: You want me to return glasses that are the correct style and prescription, and then reorder them, all because your site glitched and you messed up the promo? That is completely unreasonable and unprofessional. Why can't you just credit the discount amount to my payment method directly? CS Rep: I recognize that may seem like an inconvenience. The reorder process ensures the BOGO terms are fully met within our system. I can walk you through the steps to make the return and reorder as smooth as possible for you. Customer: This is not fair to other consumers. I've already wasted so much time dealing with your technical issues, and now you expect me to go through a complicated return and reorder process for your error.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to Fantastic: Mozaer.com Is a Game-Changer! ✨
After countless sunny days enjoying the outdoors, I can honestly say these sunglasses have been a game-changer. They're not just about style; the UV400 protection gives me peace of mind, and the comfortable fit means I often forget I'm even wearing them. If you're looking to elevate your summer look and protect your eyes with a touch of designer flair, you absolutely need to check out these Large Frame Square Sunglasses. Trust me, your eyes will thank you! My last online glasses shopping experience was nothing short of a nightmare 😤. I was utterly disgusted by the sheer dishonesty and unprofessionalism. The company didn't honor promotions, their site was riddled with glitches making it impossible to apply discounts, and finding a customer service agent was like finding a needle in a haystack. To top it off, their "solution" for their own error was to make me return my perfectly fine glasses just to reorder them – why couldn't they just credit my card? It was so frustrating and felt like a complete scam ðŸ˜.
After that terrible ordeal, I was hesitant to buy glasses online again. But I desperately needed a new pair, so I decided to give Mozaer.com a try, hoping for a different experience 🤔. And oh, what a difference it was!
I can truly echo what another happy customer said: "If you are looking for great deals on glasses- especially frames with a lot of personality, as well as wanting to get more than 1 pair of frames at a time for low cost- this is your absolute go-to place! For almost 2 years I ordered multiple pairs of glasses, paid nowhere near what I would pay at a brick-n-mortar optical shop, and received so so so many compliments from strangers on my frames! Mozaer.com gives you lots of coupons, there is a tier system where you earn points that apply to future purchases, and you even get specials for your birthday."
My experience with Mozaer.com has been simply fantastic ✨. The product quality is top-notch, far exceeding expectations for the price. Their customer service is responsive and genuinely helpful, a stark contrast to my previous encounter. The entire process, from browsing to checkout, was incredibly smooth, and the value for money is unbeatable. They truly live up to their reputation, whether you're looking for stylish reading glasses or fashionable sunglasses. I highly recommend Mozaer.com – finally, an online store that gets it right! 😃
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