Metal Wire Men Glasses Optical Frame Prescription Square Vintage Eyeglasses Glasses No Screw Spectacle Wide Face Suitable
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Next-Day Delivery Nightmare: My $19.95 Shipping Fraud & Customer Service Hell! 😡
Let me share a cautionary tale about my terrible online shopping experience. I truly want to prevent others from falling into the same trap. I paid a $19.95 fee for “next day delivery,” but my order took days longer to even ship, let alone arrive. This felt like a complete fraud, as they were ripping me off for a service they plainly did not provide. I felt compelled to contact them immediately, not just for a refund of my shipping fee, but because their website clearly stated one thing and delivered another. Trying to get a human on the phone was an absolute nightmare, and when I finally did, it was still incredibly frustrating.
Customer: I paid $19.95 for next-day delivery on my order, but it certainly didn't arrive next day! Your site promised "eligible for next day delivery," and it's been days. This is unacceptable. CS Rep: I understand your frustration, and I sincerely apologize for the delay you experienced. Could you please provide your order number so I can investigate this for you? Customer: My order is [Order Number]. And frankly, your automated phone system is infuriating! I spent ages trying to get a human, and when I finally did, they just said they'd submit a request to billing and ended the call. I want my $19.95 back immediately for a service you completely failed to provide. CS Rep: Thank you for your order number. I see the discrepancy with your shipping fee. You are absolutely right; the next-day delivery was not fulfilled. I am truly sorry for the miscommunication and the difficulty you had reaching us. I have processed a full refund of $19.95 for the shipping fee back to your original payment method. It should reflect in your account within 3-5 business days. Customer: So I have to wait even longer for my money back after waiting for glasses I paid extra to get quickly? This is just another layer of your terrible service. Why promise next-day delivery if you can't deliver? CS Rep: I completely understand your disappointment and frustration with the entire process. We are actively reviewing our shipping promises to prevent future occurrences like this. Again, I deeply apologize for the inconvenience and the poor experience you've had. Is there anything else I can assist you with regarding this order today?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and frustrating customer service.
From Online Shopping Trauma to Triumph: Mozaer.com Saved My Glasses Experience! 💖
Ever since I started wearing them, I've been consistently impressed by the unparalleled comfort and sophisticated style they bring to my daily routine. The freedom from constant adjustments and the clear, unobstructed vision are truly game-changers. If you're seeking to transform your eyewear experience with a touch of timeless elegance and remarkable durability, I highly recommend exploring the details of these incredible No-Screw Vintage Eyeglasses. They’re more than just glasses; they’re a statement. My last online glasses purchase was a total nightmare! 😤 I paid $19.95 for "next-day delivery," but it took days just to ship, feeling like a complete fraud. And trying to get a human on the phone was an absolute joke – endless automated systems and unhelpful reps. I was so frustrated and disappointed with the unfulfilled promises and terrible customer service. ðŸ˜
After that ordeal, I was really hesitant to try buying glasses online again. But I desperately needed new frames, so after some searching, I stumbled upon Mozaer.com 🤔. Their website looked promising, and I decided to give online shopping one last shot, hoping for a different experience.
And what a difference it was! I found Mozaer.com, and I was genuinely impressed. They have lots of cool styles, and the prices seemed decent even after adding my prescription. This time, I was also looking for new reading glasses, and Mozaer.com had such a great selection. The shipping was surprisingly fast, actually living up to its promise, and my order even came with a sturdy case, unlike my previous experience. ✨ The quality of the frames and lenses is fantastic, and everything felt so smooth and easy. From browsing to checkout, the whole process was a breeze, and I didn't encounter any of the frustrating automated systems. I finally got what I paid for! 😃 I couldn't be happier with my new glasses from Mozaer.com!
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